Where can I see the status of my transactions?

All transactions, encompassing deposits, withdrawals, and internal transfers, are meticulously documented in your Client portal. To access this information, follow these steps:

1. Sign in to your Client portal.
2. Navigate to Trader's Menu > Funds > Transaction History by selecting the corresponding option.
3. Peruse the list of recorded transactions.
4. Identify the specific transaction you wish to review, considering transaction type, date, and payment methods for reference.
5. Under the "Status" column, ascertain the transaction's current status, whether it is Approved, Pending, Processing, Cancelled, or Declined.
6. For a comprehensive overview of the transaction, click on the transaction itself to display a summary containing all relevant details.

Approved: The transaction was completed. 

Pending: The transaction is yet to be completed. 

Cancelled: The transaction was canceled by the client.

Declined: The transaction has been rejected.

Here are some potential reasons why a transaction (either deposit or withdrawal) might have been declined:

1. The transaction may have timed out. Please attempt the transaction again later or consider using an alternative payment method.
2. The operation is currently unavailable temporarily. Please try another payment method or retry the transaction at a later time.
3. The transaction was canceled due to an incomplete transfer form or a connection failure. Please make sure all required information is provided and try the transaction again, or consider using a different payment method.
4. A temporary processing error occurred at the bank. Retry the transaction later or opt for an alternative payment method. If the problem persists, contact your bank for assistance.
5. Temporary processing error. Please try the transaction again later or use a different payment method.
6. A card transaction error may have occurred. Ensure that the provided card details are accurate and attempt the transaction again. If the issue persists, contact your card issuer for assistance or consider using another payment method.
7. Your bank account might have insufficient funds. Top up your account and retry the transaction. 

Note: In the event that a deposit transaction is still in a pending status or has been declined, but funds have already been deducted from your bank account, please reach out to the Trading Pro Support team. When contacting them, ensure to provide the following details: -The name of the payment system to which you are attempting to withdraw. -A screenshot or photo serving as proof that funds have been deducted from your bank statement.